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Chatbots

Integrate Salesforce Einstein
Chatbot to reap tons of benefits

Einstein AI improves several facets of your business. It can offer efficient responses to customer queries with a personal touch. Einstein AI can understand customer intent & offer pertinent solutions, resulting in a more satisfying experience for your customers.

01. Enhance Customer Satisfaction &

Increase Sales & Revenue

With Einstein AI, your chatbot can now do a thorough research on the customer’s past interactions & preferences. Based on that, it can make suggestions for products & services that will suit the customer needs. This personalized approach can lead to higher sales conversions & generate more income for your business.

Einstein AI can also understand customer intent & offer relevant solutions, leading to a more positive experience for your clients.

02. Data Driven Insights to

Enhance Productivity

The Einstein AI powered chatbot can take care of common & repetitive customer inquiries. This can improve your team's productivity & efficiency as it will free up your human agents to focus on more complex issues & strategic tasks.

Einstein AI takes a data driven approach to help you make informed decisions to optimize your products & services by analyzing client interactions & offering valuable insights into client behavior, preferences etc..

03. Multiple Channel Support &

24/7 Availability

Unlike your customer service agents, chatbot powered by Einstein AI can operate round the clock to solve any issue & respond to requests or queries faster & deliver instant responses at any time. This will especially be invaluable if you are a business with a global customer base or operating in different time zones.

Einstein AI can be integrated with multiple channels like web chat, email & more. This will help you to provide consistent support & engagement across various platforms.

04. Fast, scalable & supports

Continuous Learning

Einstein AI powered chatbot can handle multiple conversations at the same time, all the while ensuring fast responses to customer inquiries. As your company grows, the chatbot can scale to meet your growing demands without the need for much additional resources.

Einstein AI improves over time as it keeps on mastering & updating its knowledge base by learning from past interactions. This means the chatbot becomes more & more accurate as it gains more experience.

05. Offers Competitive Advantage & is

Fully Customizable

By adopting Einstein AI, you are embracing innovation. Your company can stay ahead of all your competitors in terms of customer service, sales & effective marketing. This will help you to set your business apart & draw in more customers.

Einstein AI offers flexibility as you can tailor the chatbot to align with your brand voice, the products you offer & customer support policy. It also allows for customization to fit your specific business needs.

Einstein AI is a terrific approach to elevate your customer experience

Use Einstein AI powered chatbot to automate processes & create seamless, robust & highly customized customer experiences. Chatbots are a great way to engage with customers & can be used for sales, service, commerce or even internal communications.

Einstein AI leverages machine learning (ML) to enhance business

We, at Tekssquare, will be the best choice to implement Chatbot in your company. As we will ensure the successful implementation of the AI powered chatbot via thoughtful planning, seamless integration & ongoing monitoring to ensure it delivers the desired results.

Because when implemented effectively, Einstein AI can be a valuable asset for your company as it will offer improved engagement, sales & valuable insights for business growth.

Empower your customers to seek answers on their own

With Einstein AI, you can give your customers the tools to search for the answers to their queries on their own. Alternatively, you can use AI to provide those answers. This will boost deflection & free up the agents to handle the more complex use cases.

Chatbots also help direct the issue to the right agent at the first try itself after gathering all the pertinent information. This will lessen the handle time.

Want to work with us to grow your business? Reach out now!